1.800.431.5880 | Service 
| PENTAX i-STAR |
 You well know two of the most critical success factors in winning the Healthcare Economics war are 1) to minimize downtime and 2) to minimize costs. When it comes to equipment maintenance and repair, these two factors clearly dominate the landscape. But what can you do? Scopes are purchased to be used – and that they are… fervently, over and over again, day in and day out. At the same time, precision technology, like scopes, requires diligent maintenance and honing to maximize its longevity and optimal performance. It’s simple. It’s understood. But until now, that maintenance – and repair – was largely a reactive proposition. Introducing an exciting next generation service and repair initiative – PENTAX i-STAR, a truly proactive, collaborative approach to your success. By utilizing the uniquely computer-based and networkable platform of the EPK-i HD Digital Processor, PENTAX i-STAR becomes akin to On-Star…only for your lab instead of your car. Through a secure internet connection, PENTAX can remotely “dial” into your processor at your request to provide a virtual “on-sight” remote technical assistant. We can see what you see and do what you do. You can imagine the time savings no doubt, but can you also imagine the cost savings as time for and the cost reduction of actual on-site tech support are both minimized? This remote accessibility also allows PENTAX – again at your request – to monitor a wide array of actual equipment usage. Based on this usage and service/repair thresholds, PENTAX will develop a proactive preventative maintenance program which can minimize equipment downtime and increase the longevity of your investment. The idea is simple: a majority of major, downtime-inducing repairs can be minimized through timely and ongoing maintenance. And as with all PENTAX technologies, PENTAX i-STAR is built to be easy to use. You focus on what you were REALLY meant to do. We’ll give you peace-of-mind on the rest. |