Main phone 1.800.431.5880 | Service phone 1.800.736.8293
PENTAX Medical Company
PENTAX i-STAR


You well know two of the most critical success factors in winning the Healthcare Economics war are 1) to minimize downtime and 2) to minimize costs. When it comes to equipment maintenance and repair, these two factors clearly dominate.

But what can you do? Scopes are purchased to be used – and are, over and over again- day in and day out. At the same time, precision technology requires diligent maintenance to maximize its longevity and optimal performance. It’s simple. It’s understood. But until now, that maintenance – and repair – was largely a reactive proposition.

Introducing an exciting next generation service and repair initiative – PENTAX i-STAR, a truly proactive approach to your success.

By utilizing the uniquely computer-based and networkable platform of the EPK-i HD Digital Processor and endoPRO iQ software, PENTAX i-STAR becomes a two-way interactive service platform. Through a secure internet connection, PENTAX can remotely “dial” into your processor at your request to provide a virtual “on-sight” remote technical assistant - allowing our highly trained technicians to “see what you see”. Imagine the time savings of instant assistance, not to mention the cost reduction of actual on-site tech support.

And coming soon is our new approach to Proactive Preventative Maintenance, also made possible by the PENTAX i-STAR technology. It’s as easy as 1, 2, 3…

  1. We can automatically harness instrument usage and recognize when an instrument has reached a predetermined preventative maintenance threshold
  2. A loaner instrument will be sent directly to your unit for rotation into your case schedule
  3. All you do is send us your endoscope for immediate inspection and repair- No hassles. No delays.
And as with all PENTAX technologies, PENTAX i-STAR is built to be easy to use. You focus on what you were REALLY meant to do. We’ll give you peace-of-mind on the rest.