News Release
COVID-19 Update: PENTAX Medical is fully committed to support you!!
Dear customer,
These are unprecedented times. With the epicenter of the coronavirus SARS-CoV-2 virus outbreak shifting from China to the West, We would like to ensure you that PENTAX Medical is fully committed to support you in the treatment of those affected by COVID-19, and to ensure endoscopes are readily available.
We work closely together to help effectively manage this developing situation. PENTAX Medical continues to monitor the latest updates and information about the global COVID-19 outbreak and, over the past several weeks, we have been taking actions to help maintain the wellbeing of our staff, whilst supporting You as our customers.
PENTAX business continuity plan has been implemented, and we are being proactive in our approaches to ensure our ongoing support for your service needs.
We are moving forward with full operational force and put actions in place aiming to provide you greater access to safe and efficient solutions:
FOCUSED SERVICE CAPACITY - Ensuring your endoscopes are repaired as swiftly as possible to serve you in managing this critical situation
INCREASED LOANER FLEET - Aiming to fulfill increased demand for crucial Intubators and Bronchoscopes
SHORT TERM RENTAL – Fiber intubation scopes and bronchoscopes available for short term rent
MOBILIZED PRODUCTION activities aiming to meet the increased demand for our solutions in critical care units and essential emergency procedures
CONSTANT COMMUNICATION – As the COVID-19 situation is evolving, we will keep providing constant communication about our repair capacity.
We believe our global manufacturing and logistics capabilities will keep us well positioned to work through these challenges and, if necessary, to help customers put the appropriate mitigation plans in place.
Please do not hesitate to contact your local customer service or sales representative in case of any questions or requests.
We would like to extend our sincere thanks to you and your teams who are working in healthcare, honoring and dedicated to treating.
Best regards
PENTAX Europe GmbH
Rainer Burkard
President and CEO
