SUPPORTING YOU DURING THE COVID-19 OUTBREAK

March 17, 2020

PENTAX Medical, Canada—As a health care company, we recognize the role we play in supporting the delivery of patient care. As we all navigate the rapidly evolving coronavirus (COVID-19) situation together, we want to ensure you that we are taking extra precautions to continue serving our customers, support patient care, and protect our employees.

Following the latest guidance from local, provincial, and federal health authorities, including the Public Health Agency of Canada, we are working to ensure that our practices are aligned with the latest recommendations.

Effective immediately, we are taking a proactive step to limit all ‘non-critical’ visits by PENTAX Medical employees to healthcare facilities. While we have already taken steps to limit risk at our corporate facilities via work at home, social distancing, visitor restrictions, and increased hygiene practices, we have now instructed our field-based personnel to work from home unless their presence is specifically required to support our customer’s delivery of patient care. Our employees also remain cognizant of individual customer policies and pledge to follow all protocols and access requirements that are in place.

Service Continuity

Despite these necessary changes to some of our operating practices, the PENTAX Medical team remains at your service. We will continue to take orders, ship products, repair equipment, provide loaners, and deliver clinical and technical support during the outbreak. Our business continuity team will strive to ensure that you have the resources you need to deliver patient care during this challenging time.

PENTAX Medical is dedicated to providing support to our employees, customers, their patients, and those on the front line in the battle against COVID-19. We will continue to pay close attention to the situation and will adjust our approach as indicated by the public health authorities.

Have questions about COVID-19 (coronavirus)? Visit the Public Health Agency of Canada website: https://www.canada.ca/en/public-health.html