Prevent problems at every twist and turn

Reinventing service. Exceeding expectations.

ServiceWorks™ helps you proactively minimize risk. Unlike traditional service models which are reactionary and repair-focused, we devote significant resources to help you get ahead of preventable errors. By optimizing your processes and workflows, ServiceWorks™ helps every endoscopist avoid serious liabilities and improve patient care.

Prevent errors

  • Immediate communication of preventable endoscope damage

  • Train-the-trainer methodologies ensure the competency of your staff

  • Quarterly maintenance inspections ensure proactive minor equipment adjustments

Protect patients

  • Access to certified infection control specialists—the experts in equipment cleaning and disinfection

  • Facility best practices training

  • Risk assessment, evaluations and strategies to help you provide safer patient care

Optimize operations

  • Exact model loaner instruments guarantee unit uptime while ensuring the same standard of care for all patients

  • Annual equipment mix optimization allows you to exchange your underutilized model for the ones you need

Reduce costs

  • Unlimited repair coverage

  • 20% discount on all contract repairs

  • Rebates for service underutilization