Issue 1, June 2015
Welcome to the first issue of InFocus, our newsletter is intended to keep you informed with the latest news from PENTAX Medical and the latest scientific trends. There will be twice yearly editions and we hope you find them informative and useful.
We have recently conducted an EMEA wide customer survey, a huge thank you to all of you who contributed, your feedback is invaluable. It is our wish to continue to work closely with our customers, to better understand how we can enhance our product and service offering. With over 900 responses, the important issues were clear to see, with a definite emphasis on clinical relevance of products and image quality, alongside premium training provision and reliable service. These areas have been integral to our ongoing development as you will see in this first edition of InFocus. I hope you enjoy reading.
We have recently conducted an EMEA wide customer survey, a huge thank you to all of you who contributed, your feedback is invaluable. It is our wish to continue to work closely with our customers, to better understand how we can enhance our product and service offering. With over 900 responses, the important issues were clear to see, with a definite emphasis on clinical relevance of products and image quality, alongside premium training provision and reliable service. These areas have been integral to our ongoing development as you will see in this first edition of InFocus. I hope you enjoy reading.
Mariuccia Zambelli
General Manager Marketing and Business Development
Europe, Middle East and Africa
