News Release

COVID-19 Update: PENTAX Medical is fully committed to support you!!

COVID-19 Update: PENTAX Medical is fully committed to support you!!

March 20, 2020

Dear customer, 

These are unprecedented times. With the epicenter of the coronavirus SARS-CoV-2 virus outbreak shifting from China to the West, We would like to ensure you that PENTAX Medical is fully committed to support you in the treatment of those affected by COVID-19, and to ensure endoscopes are readily available.

We work closely together to help effectively manage this developing situation. PENTAX Medical continues to monitor the latest updates and information about the global COVID-19 outbreak and, over the past several weeks, we have been taking actions to help maintain the wellbeing of our staff, whilst supporting You as our customers.

PENTAX business continuity plan has been implemented, and we are being proactive in our approaches to ensure our  ongoing support for your service needs.

We are moving forward with full operational force and put actions in place aiming to provide you greater access to safe and efficient solutions:

FOCUSED SERVICE CAPACITY - Ensuring your endoscopes are repaired as swiftly as possible to serve you in managing this critical situation

INCREASED LOANER FLEET - Aiming to fulfill increased demand for crucial Intubators and Bronchoscopes

SHORT TERM RENTAL – Fiber intubation scopes and bronchoscopes available for short term rent

MOBILIZED PRODUCTION activities aiming to meet the increased demand for our solutions in critical care units and essential emergency procedures

CONSTANT COMMUNICATION – As the COVID-19 situation is evolving, we will keep providing constant communication about our repair capacity.

We believe our global manufacturing and logistics capabilities will keep us well positioned to work through these challenges and, if necessary, to help customers put the appropriate mitigation plans in place.

Please do not hesitate to contact your local customer service or sales representative in case of any questions or requests.

We would like to extend our sincere thanks to you and your teams who are working in healthcare, honoring and dedicated to treating.


Best regards

PENTAX Europe GmbH

Rainer Burkard

‎President and CEO


This Site Uses Cookies. This site uses some unobtrusive cookies to store information on your computer for technical/functional purposes. We also use some non-essential cookies to anonymously track visitors on our site/on third party sites or enhance your experience of the site. By using our site you accept these cookies. For more information please see our Cookie Policy